Orata Systems & Automation

Refund Policy

Thank you for choosing our products. As a provider of digital and downloadable products, we are unable to offer refunds for most of our products. However, we do offer a refund for our REI Vanatge Wholesale System within 30 days of purchase, minus the non-refundable setup fee.


Please note that under the Consumer Protection (Distance Selling) Regulations 2000, there is no right of cancellation or refund for electronic products. However, we make an exception for our REI Vanatge Wholesale System. If you wish to return the product within 30 days of purchase, please contact us and we will initiate the refund process.


We are committed to providing our customers with the best possible products and services. If you encounter any issues with our products or have any questions regarding our refund policy, please do not hesitate to contact our customer service team at support@orata.io. We will be happy to assist you.


This document was last updated on March 13, 2022.